Sample Answer for NUR 590 Benchmark – Evidence-Based Practice Project Proposal: Organizational Culture and Readiness Included After Question
In order to successfully implement a change within an organization, the change agent must assess the organization’s culture and readiness for change. In 750-1,000 words, analyze the culture and level of readiness of the organization for which your evidence-based practice project is proposed. You will use the assessment of the organization’s culture and readiness in the Topic 8 assignment, during which you will synthesize the various aspects of your project into a final paper detailing your evidence-based practice project proposal.
Include the following:
- Describe the organization’s culture and explain to what degree the culture supports change. Consider organizational and leadership structure, mission and values, interprofessional collaboration/team engagement, communication, perception of the organization by employees, etc.
- Select an organizational readiness tool and assess the level or readiness for change within your organization. Identify the readiness tool and summarize the survey results. Discuss the degree to which the culture will support and sustain an evidence-based practice change. Consider strengths and weaknesses, potential barriers, stakeholder support, timing of the proposal, and resources. Provide rationale.
- Discuss what health care process and systems you would recommend for improving quality, safety, and cost-effectiveness for the organization.
- Propose strategies to better facilitate the readiness of the organization.
- Identify the stakeholders and team members for the project. Include what their duties will be in the evidence-based practice project proposal.
- Explain what information and communication technologies are needed for the implementation and how they will be integrated in the setting by the internal stakeholders. Explain how these will help improve nursing practice and care delivery for individuals and populations for your intervention.
Refer to the “Evidence-Based Practice Project Proposal – Assignment Overview” document for an overview of the evidence-based practice project proposal assignments.
You are required to cite a minimum four peer-reviewed sources to complete this assignment. Sources must be published within the last 5 years and appropriate for the assignment criteria and nursing content.
Complete the “APA Writing Checklist” to ensure that your paper adheres to APA style and formatting criteria and general guidelines for academic writing. Include the completed checklist as an appendix at the end of your paper.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.
This benchmark assignment assesses the following programmatic competencies:
MBA-MSN; MSN-Nursing Education; MSN Acute Care Nurse Practitioner-Adult-Gerontology; MSN Family Nurse Practitioner; MSN-Health Informatics; MSN-Health Care Quality and Patient Safety; MSN-Leadership in Health Care Systems; MSN-Public Health Nursing
3.1: Assess health care processes and systems to recommend measures for improving quality, safety, and cost-effectiveness across an organization.
3.3: Integrate appropriate information and communication technologies to improve nursing practice and care delivery for individuals and populations.
A Sample Answer For the Assignment: NUR 590 Benchmark – Evidence-Based Practice Project Proposal: Organizational Culture and Readiness
Organizational culture is a system of shared values and beliefs that contributes to behavior norms and determines an organizational way of life. Organizational culture is evaluated based on core values, shared assumptions, and common approaches to work (Nguyen Van et al., 2018). This paper seeks to analyze the culture and level of readiness of the organization for which my EBP project is proposed.
Organizational Culture and Degree to Which Culture Supports Change
The project on incorporating peer support in trauma-informed care will be implemented in my current healthcare organization. Our organization has an Adhocracy culture, which is defined by the flexibility and external focus aspects. Our culture is rooted in energy and creativity and involves innovation as a way of organizational functioning (Nguyen Van et al., 2018). Besides, the employees are encouraged to take risks, and our leaders are perceived as innovators.
The work environment is agile and transformative, which has made the Adhocracy culture thrive (Nguyen Van et al., 2018). In addition, we emphasize specialization and rapid change within the organization, and thus change will be highly appreciated. Due to the innovative spirit in the organization, the employees are continuously engaging in activities that will promote positive change in the organization to achieve our goals and vision.
Organizational Readiness Tool and Readiness Assessment
The cultural assessment questionnaire developed by the World of Work Project (2019) will be used to conduct an organizational culture and readiness assessment. The tool is useful for organizations or teams that are going through change. The cultural assessment questionnaire evaluates several dimensions of organizational culture, including the decision-making process, treatment of employees, teamwork, tradition, and change implementation (World of Work Project, 2019).
The organization scored high in teamwork, objectives-driven employees, change, a strong emphasis on employees, consensus decisions, team communication, and cooperation. However, low scores were noted in decentralization, focusing on customer service, building long-term customer relationships, and attention to detail.
The culture assessment results reveal that our organization’s culture will support and sustain an evidence-based practice change. As a result, incorporating peer support in TIC will be readily accepted and implemented in the department and staff that provide TIC services. Strengths that will facilitate change implementation of the peer support intervention include: employees are driven by targets and objectives, encouraging and rewarding teamwork, leaders encourage change and innovation, consensus decision, frequent and transparent team communication, and coordination and cooperation in the delivery of patient care.
Weaknesses and potential barriers exist and might hinder change implementation. Weaknesses include a lack of a decentralized decision-making system and a lack of attention to detail with staff employing the 80/20 rule. Barriers include shortage of qualified peer support workers, self-care needs of peer workers, and lack of finances to pay for service and wages of peer support workers. The change proposal will be readily implemented since stakeholders’ support change in the organization. Besides, the timing of the proposal is appropriate since the organization has many clients on TIC.
Health Care Process and Systems Recommended for Improving Quality, Safety, and Cost-Effectiveness
A quality improvement (QI) program would be an effective healthcare process to improve quality, safety, and cost-effectiveness. A QI program entails systematic activities organized and executed by an organization to track, evaluate, and enhance its quality of health care (De La Perrelle et al., 2020). The activities are usually repeated so that the organization continues to strive for higher performance levels to improve the care for its patients.
I would recommend a QI program since it helps an organization improve patient health outcomes that entail both process outcomes and health outcomes (De La Perrelle et al., 2020). It also enhances the efficiency of managerial and clinical processes. An organization can minimize waste and costs attributed to system failures and redundancy by improving processes and outcomes related to high-priority health needs.
Strategies to Facilitate Organizational Readiness
Organizational readiness to change is the organizational members’ commitment to change and mutual belief in their collective capability. Strategies that would better facilitate readiness in our organization include consistent leadership messages and actions, teamwork, and active stakeholder involvement. Consistent leadership messages and actions can promote organizational readiness by leaders conveying consistent messages and acting consistently to foster change (Metwally et al., 2019). This can inspire employees to embrace common perceptions of readiness to change and foster cooperation when implementing the project.
Fostering teamwork would promote organizational readiness since it encourages employees to collaborate to implement the change and achieve desired goals. Besides, active stakeholder involvement can facilitate organizational readiness since stakeholders determine if a change will be implemented and how the change process will occur (Metwally et al., 2019). Stakeholders in the organization can be encouraged to be active in implementing change to encourage other employees to put more effort, be persistent, and cooperative in the change process.
Stakeholders and Team Members Needed
Stakeholders and team members needed for the TIC project will include the hospital administrator, nurses, physicians, therapists, peer support trainers, and peer support workers. The hospital administrator will be responsible for overseeing the project’s activities and approving resource allocation to the project. Nurses and physicians will be tasked with screening patients for trauma, developing patients’ treatment plans, and referring patients to therapists and peer support workers (Shalaby & Agyapong, 2020).
In addition, therapists will be involved in providing psychotherapy to patients affected by trauma. Peer support trainers will provide special training to peer support workers before they are part of the care team (Shalaby & Agyapong, 2020). Lastly, peer support workers will be tasked with implementing peer support interventions to overcome the isolation among patients with trauma experiences.
Information and Communication Technologies Needed
Communication about the project will be facilitated by technologies such as the internet and email. Stakeholders and team members will be sent emails to inform them of the project proposal and its implementation. Peer support trainers will require technologies such as computers and projectors to facilitate training. Besides, the internet, computers, and referral software will be needed to facilitate the referral of patients to therapists and peer support workers.
The organization for the EBP project has an Adhocracy culture with a culture rooted in energy and creativity. The culture highly supports change since the work environment is agile and transformative. A cultural assessment using the World of Work Project tool revealed that the organization would support and sustain the EBP change. It scored high in aspects that promote organizational change such as objectives-driven employees, change, emphasis on employees, consensus decisions, team communication, and cooperation. Strategies that would better facilitate readiness in our organization include consistent leadership messages and actions, teamwork, and active stakeholder involvement.
De La Perrelle, L., Radisic, G., Cations, M., Kaambwa, B., Barbery, G., & Laver, K. (2020). Costs and economic evaluations of quality improvement collaboratives in healthcare: a systematic review. BMC health services research, 20(1), 1-10. https://doi.org/10.1186/s12913-020-4981-5
Metwally, D., Ruiz-Palomino, P., Metwally, M., & Gartzia, L. (2019). How ethical leadership shapes employees’ readiness to change: the mediating role of an organizational culture of effectiveness. Frontiers in psychology, 10, 2493. https://doi.org/10.3389/fpsyg.2019.02493
Nguyen Van, H., Nguyen, A. T., Nguyen, T. T., Nguyen, H. T., Bui, H. T., Tran, P. T., & Nguyen, A. L. (2018). Individual and occupational differences in perceived organizational culture of a central hospital in Vietnam. BioMed research international, 2018. https://doi.org/10.1155/2018/3759290
Shalaby, R. A. H., & Agyapong, V. I. (2020). Peer support in mental health: literature review. JMIR Mental Health, 7(6), e15572. https://doi.org/10.2196/15572
World of Work Project. (2019). A Simple Organizational Culture Assessment Questionnaire. The World of Work Project. https://worldofwork.io/2019/07/organizational-culture-assessment-questionnaire/
A Sample Answer For the Assignment: NUR 590 Benchmark – Evidence-Based Practice Project Proposal: Organizational Culture and Readiness
Title: NUR 590 Benchmark – Evidence-Based Practice Project Proposal: Organizational Culture and Readiness
The evidence-based practice process entails various steps which have to be followed for the success of the project. One such stage is the implementation phase, which is arguably the most important stage. Implementing such a change in an organization requires that the change implementers assess the organization’s culture and readiness for change (Ost et al.,2020). Such an assessment is key in making the necessary adjustments that would enhance the chances of the project’s success. The assessment of an organization’s culture can be accomplished using various tools, which can be picked depending on the need at hand. Therefore, the purpose of this assignment is to present the findings of the assessment of the organization’s culture and readiness for the implementation of the proposed intervention.
The Organization’s Culture and The Degree It Supports Change
A positive organizational culture supports the implementation of change. As such, it is key to assessing the organization and how it supports change (Cleary‐Holdforth et al.,2021). The organization’s leaders have shown indications of offering support to initiatives such as the EBP process with a major focus on improving the organization’s performance and patient outcomes. In addition, the organization targets to gain magnet status hence supporting change initiatives. The organization’s mission and aim is to provide exemplary and excellent patient care services at affordable cost by employing the latest strategies of care. The organization also urges staff and other employees to offer support for the mission and vision and embrace positive change within the organization. As part of the organization’s focus, interprofessional teams and collaborations are encouraged to improve patient outcomes. As such, the organization’s culture supports EBP and is ready for change.
The Selected Organizational Readiness Tools and Summary of Results
The selected tool is the organizational culture and readiness for the System-Wide Integration of the EBP survey tool, which has been shown to be effective in assessing an organization’s capacity to cope and adapt to potential changes (Melnyk et al.,2022). The tool was key in exploring the leaders’ and staff’s understanding of the potential change of using the new CAUTI bundle. From the survey conducted, important results were revealed. Around 91% of the employees indicated that they support the proposed change, an indication that only a minority were not supporting the initiative. The majority of the organization’s leaders were also ready to support change, as up to 80% of the leaders showed a willingness to support the proposed change. The majority of the leaders and staff support the proposed change; hence the organization’s culture would support and sustain the proposed change.
Even though the culture supports the proposed change, it is worth noting that there are potential barriers and weaknesses that may derail implementation. For example, lack of support by minority leaders as staff can be a major drawback. The assessment will also be key in exploring the staff knowledge in using the proposed CAUTI bundle, which will then help to formulate strategies for improving their knowledge. The leaders supporting the initiative will play an important role in availing the required resources and supporting the project through making effective decisions and formulating change champions who can then help on driving the change initiative as appropriate.
Suggestions for Health Care process and Systems For Improvement
The use of a CAUTI bundle has been proposed to help solve the practice gap identified at the facility. Hence one of the strategies is to collaborate with healthcare organizations that are already using the CAUTI bundle. Such collaborations will help the organization improve outcomes (Luckenbaugh & Auffenberg, 2018). Interprofessional collaboration within the organization will also be key for improvement and in helping in the successful implementation of the project as well as its sustenance.
Strategies To Facilitate The Readiness
Improving readiness can be key in change implementation. The current patient care initiative has not been effective in improving patient outcomes, which calls for change implementation. Such statistics on increased rates of CAUTI will be used to let the staff know why it will be key to accept the change (Advani & Fakih, 2019). Education will also be used as a way of preparing the staff for the impending change.
The Project’s Key Stakeholders and Team Members
Identifying stakeholders and team members is important for the success of the project. The implication is that such stakeholders and team members should be identified in time. The stakeholders include physicians, nurses, unit leaders, nurse managers, patients, and their families (Melnyk et al.,2022). As part of the project, every stakeholder has a significant role to play.
The Information and Communication Technologies Needed For Implementation
Information communication technology is important in the implementation process. One of the tools to be used is electronic health records. Electronic health records will be used to obtain existing data and to collect the required data (Melnyk et al.,2022). The collected data will be analyzed to help determine the effectiveness of implementing the CAUTI care bundle.
The nature of an organization’s culture impacts how an EBP can be implemented in the organization. Hence it is important to assess the culture. The assessment carried out showed that the organization’s culture supports EBP. It also revealed that the staff and the leaders are ready for change
Advani, S. D., & Fakih, M. G. (2019). The evolution of catheter-associated urinary tract infection (CAUTI): is it time for more inclusive metrics?. Infection Control & Hospital Epidemiology, 40(6), 681-685. Doi: doi:10.1017/ice.2019.43
Cleary‐Holdforth, J., O’Mathúna, D., & Fineout‐Overholt, E. (2021). Evidence‐based practice beliefs, implementation, and organizational culture and readiness for EBP among nurses, midwives, educators, and students in the Republic of Ireland. Worldviews on Evidence‐Based Nursing, 18(6), 379-388. https://doi.org/10.1111/wvn.12543
Luckenbaugh, A. N., & Auffenberg, G. B. (2018). Leveraging the clinical collaborative model to drive value improvement. Current Opinion in Urology, 28(4), 348-353. https://doi.org/10.1097/01.numa.0000372027.22111.c5
Melnyk, B. M., Hsieh, A. P., & Mu, J. (2022). Psychometric properties of the Organizational Culture and Readiness Scale for System‐Wide Integration of Evidence‐Based Practice. Worldviews on Evidence‐Based Nursing, 19(5), 380-387. https://doi.org/10.1111/wvn.12603
Ost, K., Blalock, C., Fagan, M., Sweeney, K. M., & Miller-Hoover, S. R. (2020). Aligning organizational culture and infrastructure to support evidence-based practice. Critical Care Nurse, 40(3), 59–63. https://doi.org/10.4037/ccn2020963