NRSG 413 Identify a health care delivery issue for which there have already been research and development-based innovations and customer-based innovations

Innovations are at the heart of effective healthcare delivery; both development-based innovation and customer-based. The delivery of healthcare to remote and rural populations with chronic conditions like diabetes requires healthcare providers to develop effective innovations that are based on research and also focused on meeting the needs of the targeted individuals. Remote care delivery requires innovative approaches, especially when handling patients with chronic conditions who require close monitoring and increased number of physician visits, including getting into emergency departments.

The use of virtual reality can ensure that these patients get sufficient education provided by healthcare professionals like nurses and physicians (Lakomaa et al., 2021). Through virtual reality nurses get sufficient skills to offer care to rural population. Virtual reality as an emerging form for clinical simulation offers more accessible and immersive experiences which do not need patients to travel to clinical setting (Yoshioka-Maeda et al., 2022). Through this approach, nurses partner with patients and their families to develop appropriate and customized interventions and best practices.

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The customer-based innovation entails the use of telehealth that allows small rural facilities offer quality healthcare service remotely at lower costs that confer benefits to the rural patients who may not have the ability to travel to clinics far away from their areas (Anderson et al., 2021). Again, providers leverage telehealth to develop effective interventions that incorporate patient preferences at reduced costs and better care delivery (Butzner et al., 2021). Telehealth allows these populations and patients to overcome barriers to healthcare access like need for transportation and the shortage of healthcare providers.

Based on these aspects, it is evident that the use of telehealth as a customer-based innovation is the most effective for enhanced care delivery. The technology allows providers to interact with patients and even diagnose and treat them at the comfort of their homes. Through this technology, patients have increased leverage as the cost of care reduces and accessibility improves.

References

Anderson, J., & Singh, J. (2021, June). A Case Study of Using Telehealth in a Rural Healthcare

Facility to Expand Services and Protect the Health and Safety of Patients and Staff. Healthcare Basel, 9(6): 736. DOI: 10.3390/healthcare9060736

Butzner, M., & Cuffee, Y. (2021). Telehealth interventions and outcomes across rural

communities in the United States: narrative review. Journal of medical Internet research, 23(8), e29575. DOI: 10.2196/29575

Lakomaa, E., & Sanandaji, T. (2021). Exploring collective consumer innovation in health care:

Cases and formal modeling. Research Policy, 50(8), 104210. https://doi.org/10.1016/j.respol.2021.104210

Saxena, N., Kyaw, B. M., Vseteckova, J., Dev, P., Paul, P., Lim, K. T. K., … & Car, J. (2018).

Virtual reality environments for health professional education. The Cochrane Database of Systematic Reviews, 2018(10). DOI: 10.1002/14651858.CD012090.pub2

Yoshioka-Maeda, K., Honda, C., Sumikawa, Y., Okamoto, Y., Shimada, M., Fujii, H., … &

Otsuki, M. (2022). Developing a Virtual Reality Simulation Program for Improving Nursing Students’ Clinical Reasoning Skills in Home Settings: A Protocol Paper. Nursing Reports, 12(4), 968-979. DOI: 10.3390/nursrep12040093

NRSG 413 Identify a health care delivery issue for which there have already been research and development-based innovations and customer-based innovations