N584 Module 4 Influence And Assessment of Contextual Factors

Thanks for the insightful discussion. From your analysis, I have learned that Incivility in the workplace can devastate the quality of care offered to patients. The quality of care offered to patients can be devastated by incivility in the workplace. Civility is defined as “politeness and respect in personal interactions”, and when it is absent in the workplace, it can lead to a number of detrimental outcomes, including decreased patient satisfaction, increased medical errors, and lower staff morale (Samma et al., 2020). Incivility can take many forms, such as verbal abuse, yelling, or cursing. It can also involve negative body language, such as rolling one’s eyes or crossing one’s arms. No matter what form it takes, incivility creates an unpleasant and hostile work environment that is damaging to both patients and staff.

The test score of 86% suggests that the organization’s work environment is moderately healthy. This indicates that workers are generally satisfied with their job and working conditions, but there is room for improvement (Irum et al., 2020). Some of the areas where the organization could focus on improving the work environment include increasing employee satisfaction, developing a more positive work culture, and creating a more motivating workplace. By making these changes, the organization can help to create a more positive and productive work environment for its employees.

Click here to ORDER an A++ paper from our Verified MASTERS and DOCTORATE WRITERS N584 Module 4 Influence And Assessment of Contextual Factors:

It is often said that a healthy work environment is essential for organizational success. And while many factors contribute to a healthy work environment, one of the most important is the absence of incivility. Incivility can take many forms, from verbal abuse and name-calling to bullying and sabotage (Irum et al., 2020). It erodes trust, damages relationships, and undermines productivity. In fact, studies have shown that incivility costs organizations billions of dollars each year in lost productivity and increased stress-related illness rates. Given these negative consequences, it is clear that a healthy work environment without incivility is essential for organizational success.

References

Irum, A., Ghosh, K., & Pandey, A. (2020). Workplace incivility and knowledge hiding: a research agenda. Benchmarking: An International Journal. https://doi.org/10.1108/BIJ-05-2019-0213

Samma, M., Zhao, Y., Rasool, S. F., Han, X., & Ali, S. (2020, November). Exploring the relationship between innovative work behavior, job anxiety, workplace ostracism, and workplace incivility: empirical evidence from small and medium sized enterprises (SMEs). In Healthcare (Vol. 8, No. 4, p. 508). MDPI. https://doi.org/10.3390/healthcare8040508

N584 Module 4 Influence And Assessment of Contextual Factors