HRM 635 Acquiring Employees

Needs Assessment and Job Description

Organizations have different needs that vary with their type, people, workplace demands, and other factors. One of the consistent needs is employee training since job demands change, necessitating skill development. A needs’ assessment is a crucial tool for determining whether employee training is needed (Niles, 2019). The purpose of this paper is to provide the needs assessment results and a job analysis for a position in the organization.

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Needs Assessment Matrix

Department	Required Functions	Department or Employee Needs	Jobs or Tasks	Current Trainings
Education department	A service-line approach to teaching	Medical-surgical educator	Content teaching in critical care, emergency care, and perioperative services, etc. Foundational duties: teaching basic life support (BLS) advanced cardiac life support, etc.	Communication essentials, emergency, critical care, etc.
Rehabilitation department	Blending physical medicine and rehabilitation	Advanced/specialized training on physical medicine and rehabilitation	Speech therapy, occupational therapy, physiotherapy	Vocational training
Human resource department	Employee development centered on motivation and retention	Resilience and self-care opportunities	Employees’ needs assessment, organizing appropriate training, and developing opportunities for development	Resilience training, motivation, adaptability, and communication.
Pharmacy department	A tech-based approach to medication administration	Technology adoption in drug administration and professional communication	Guiding employees on technology adoption, risk avoidance, efficient delivery, etc.	Medication confirmation, barcode use, etc.
Nutritional/dietary department	Need-based nutrition planning	Dietary/nutrition specialist responsible for food service. Health teaching specialist	Health teaching on proper diet upon discharge Food service management	Healthy eating, healthy living

Job Description

Like other organizations, health care facilities require adequate and qualified staff in every position. Adequate staffing is critical to quality patient care since it ensures that patients get ready and expert support when needed (Haegdorens et al., 2019). The staff should also be motivated, aware of patient needs, and embrace change. Adequate staffing also prevents burnout and loss of morale (De Oliveira et al., 2019; Hancock et al., 2020). As illustrated in the needs assessment matrix, the organization has various departmental needs that would be better addressed by hiring the appropriate personnel. The personnel will be pivotal in providing expert opinions on different aspects of care, helping in employee development, and introducing new approaches to decision-making and organizational growth.

The need for a medical-surgical educator seems more urgent than other job positions. To achieve the much-needed change in the hospital, there needs a service-line approach to teaching where an expert will specialize in a specific service line. This implies that the educator will be dealing with a specific education line such as critical care, emergency care, maternal-child care, or perioperative care, among other areas. As a result, the education role in the education department will not be a general responsibility to conduct education programs but to focus on a specific area to achieve the best results.

The medical-surgical educator will also have foundational duties such as teaching basic life support (BLS), pediatric advanced life support (PALS), and advanced cardiac life support (ACLS). Other roles include developing and updating educational programs to address current and emerging departmental needs. Excellence in this role is expected to make the education department more productive in terms of empowering health care professionals and creating an informed patient population. Challenges hampering patient care are expected to reduce significantly.

Conclusion

A needs assessment evaluates departmental needs to determine whether employees need some training. Such training could be organization-wide or focus on employees’ inadequacy. The needs assessment shows various areas where training is needed. However, the position of a medical-surgical educator should be the priority area.

References

De Oliveira, S. M., de Alcantara Sousa, L. V., Gadelha, M. D. S. V., & do Nascimento, V. B. (2019). Prevention actions of burnout syndrome in nurses: An integrating literature review. Clinical Practice and Epidemiology in Mental Health: CP & EMH, 15, 64. https://doi.org/10.2174%2F1745017901915010064

Haegdorens, F., Van Bogaert, P., De Meester, K., & Monsieurs, K. G. (2019). The impact of nurse staffing levels and nurse’s education on patient mortality in medical and surgical wards: An observational multicentre study. BMC Health Services Research, 19(1), 1-9. https://doi.org/10.1186/s12913-019-4688-7

Hancock, J., Witter, T., Comber, S., Daley, P., Thompson, K., Candow, S., … & Kits, O. (2020). Understanding burnout and moral distress to build resilience: A qualitative study of an interprofessional intensive care unit team. Canadian Journal of Anesthesia/Journal canadien d’anesthésie, 67(11), 1541-1548. https://doi.org/10.1007/s12630-020-01789-z

Niles, N. J. (2019). Basic concepts of health care human resource management. Jones & Bartlett Publishers.

HRM 635 Acquiring Employees