Accountable Care Organizations

This article discusses how a health care facility transitioned into an Accountable Care Organization successfully.

· O’Connor, J. (2016). An ACO success story. McKnight’s Long-Term Care News, 37(1), 27.

This article discusses how ACOs have achieved cost savings while improving care for their patients.

· Perez, K. (2014). ACOs and the quest to reduce costs. Healthcare Financial Management, 68(9), 118–122.

Quality Improvement Strategies

This article examines the revised nursing home quality measures endorsed by the National Quality Forum which could best represent the improving quality of care in nursing homes.

· Barr, P. (2011). Setting higher standards: Nursing home quality measures offer guide. Modern Healthcare, 41(18), 17–19.

This article examines the various domains associated with quality improvement in healthcare organizations.

· Brandrud, A. S., Nyen, B., Hjortdahl, P., Sandvik, L., Haldorsen, G. S. H., Bergli, M., . . . Bretthauer, M. (2017). Domains associated with successful quality improvement in healthcare – a nationwide case study. BMC Health Services Research, 17.

This article explains the key role that leadership plays in supporting and aligning staff for patient care using the Malcom Baldrige criteria as a path to quality excellence.

· Miller, R. P. (2007). Baldrige as a path to excellence. Modern Healthcare, 37, 23–24.

This article explores how hospital managers perceive lean in the context of quality improvement.

· Savage, C., Parke, L., von Knorring, M., & Mazzocato, P. (2016). Does lean muddy the quality improvement waters? A qualitative study of how a hospital management team understands lean in the context of quality improvement.  BMC Health Services Research, 16.

This article discusses methods for auditing cost and quality tailored to a hospital’s specific population.

· Silber, J. H., Rosenbaum, P. R., Ross, R. N., Ludwig, J. M., Wang, W., Niknam, B. A., . . . Fleisher, L. A. (2014). A hospital–specific template for benchmarking its cost and quality. Health Services Research, 49(5), 1475–1497.

This article focuses on the factors affecting the adoption of innovative assurance technologies in nursing care.

· Storey, J. (2013). Factors affecting the adoption of quality assurance technologies in healthcare. Journal of Health Organization and Management, 27(4), 498–519.

Regulatory and Compliance

This article discusses a new regulation establishing and new safety-reporting for drugs under the investigational new drug applications.

· Behrman Sherman, R., Woodcock, J., Norden, J., Grandinetti, C., & Temple, R. J. (2011). New FDA regulation to improve safety reporting in clinical trials. The New England Journal of Medicine, 365(1), 3–5.

Additional Resources for Further Exploration

You may use the following optional resources to further explore topics related to competencies.

Process and Performance Improvement

This is the home page of the American Productivity and Quality Center that provides best practices and benchmarking tools for designing effective methods for process and performance improvement.

· APQC. (n.d.). APQC’s glossary of benchmarking terms. Retrieved from

Quality Improvement

This is a blog page on how to improve care for patients with Medicare.

· Berwick, D. (2011). Improving care for people with Medicare [Blog post]. Retrieved from

This is the home page of Medicare that summarizes measures of quality shown on Hospital Compare.

· (n.d.). Hospital compare. Retrieved from

This article discusses the Affordable Care Act funding for health providers to improve patient care.

· Infection Control Today. (2011). Up to Up to $500 million in Affordable Care Act funding will help health providers improve care.00 million in Affordable Care Act funding will help health providers improve care. Retrieved from

Patient Safety

This article discusses various principles for creating a culture of safety in hospitals.

· Teal, K. (2017). What infection preventionists can do to ensure a culture of safety. Retrieved from

This is the home page of the National Quality Forum. It focusses on reducing preventable admission and readmissions, reducing adverse health care associated conditions, and reducing harm or unnecessary care.

· National Quality Forum. (n.d.). Retrieved from

This is the home page of the Joint Commission on patient safety goals and standards.

· The Joint Commission. (n.d.). Retrieved from

Regulatory and Compliance

This is the home page of the Healthcare Compliance Association for compliance professionals in the healthcare provider field.

· Healthcare Compliance Association. (n.d.). The Healthcare Compliance Association. Retrieved from

This is the home page of the OIG U.S. Department of Health and Human Services. It discusses legal issues regarding ACOs participation in Medicare.

· U.S. Department of Health & Human Services. (n.d.). Accountable care organizations. Retrieved from

This is the home page of the U.S. Department of Health and Human Services laws and regulations.

· U.S. Department of Health & Human Services. (n.d.). Laws & regulations. Retrieved from

Risk-Management Text Books

· Kavaler, F., & Alexander, R. S. (2014). Risk management in health care institutions: Limiting liability and enhancing care (3rd ed). Burlington, MA: Jones and Bartlett. Available from the bookstore .

· Chapter 4, “Communications to Reduce Risk,” read the section, “Grading and Ranking Health Care,” pages 111–114.

· Chapter 5, “Financing Risk,” pages 123–125.

· Youngberg, B. J. (2011). Principles of risk management and patient safety. Sudbury, MA: Jones and Bartlett. Available from the bookstore .

· Chapter 1, “Risk Management and Patient Safety: The Synergy and the Tension,” pages 3–12.

· Chapter 2, “Integrating Risk Management, Quality Management and Patient Safety into the Organization,” pages 13–22.

· Chapter 3, “Benchmarking in Risk Management,” pages 23–30.

· Chapter 6, “Patient Safety: The Last Decade,” pages 63–68.